Gearbest Promo Codes

The Top Gearbest Promo Codes Right Now:

About Gearbest

Gearbest has entered the market as a competitor to other online retailers such as Amazon.com. They follow the same business model where they supply the platform, you supply the products and handle the fulfillment. They are based out of China, but the particular seller that you deal with may be in a different country and thus the product will be shipped from there. As the name would suggest they mainly deal with electronics and gadgets, but they also have a lot of mens fashion items with plans to expand into other markets.

Purchasing from Gearbest

To make a purchase you will need to sign up for an account on the website or through their free smartphone app, and you will get 10 GB reward points added to your account for signing up. You can later use these to receive free or discounted products from Gearbest. Then you can search their extensive catalog, many products are offered at deeply discounted rates when compared to North America or Europe. They have a range of payment options available including PayPal, Mastercard, Visa, and Brazilian customers have the option of paying in installments with minimum order values. In other words, you can’t split a $10 item into ten payments of $1 each. Customers in the United States have the option of using Paypal Credit, where you can pay over time without accruing any interest provided that the full amount is paid within 6 months from the time of purchase. The maximum value of order that you can use Paypal credit for is $99. There are also many shipping options available including DHL, FedEx, and EMS.

Warranty and Return Policy

There are many things that could go wrong when shipping electronics and gadgets internationally, and Gearbest has you covered for all of them. First of all, let’s say that your product is DOA: dead on arrival. It won’t turn on or it arrives damaged and can’t function properly. You will need to contact customer support as soon as you can within 7 days of receiving the defective item so that you can get a return address to send the product back to. They will send you a new product free of charge and reimburse you for the cost of returning the damaged or defective product. To help speed your request along please send a clear photo or video of the damaged or defective item to customer service so that they can see exactly what the issue is. Please note that the cost of returning the item will be refunded once they have received the defective product and have determined that it is indeed faulty.

There is a 30 day period after receiving your item where you can return items that are unopened and unused. So if you decide after ordering that you do not need or want an item no problem, you can return it for a full refund less the cost of the return shipping. From items purchased between November 1st and December 30th the no-questions asked return period for unused and unopened items is extended to 45 days to accommodate for the holidays.

The warranty period for repairs that are done free of charge is one year, unless the product page says otherwise. Please note that Gearbest customer service must confirm any free repairs with the manufacturer first. The customer will be responsible for paying for the shipping to send the item to the manufacturer for repair, and Gearbest will cover the cost of returning the item to you. If the damage is due to a customer misusing or accidentally breaking a product (for example, if you were to drop the item) then it is not eligible for a free repair, however you would still be able to have it repaired but you would need to pay the cost of both shipping and the repair fees. Please note that the warranty will be voided if you: open the case of a product to attempt to repair it yourself, modify the product in any way (removing, adding, or swapping out parts), use the device for any purpose other than the one that it was intended for, continue using a device after a fault has occurred and thus causing more damage, or flashing the firmware or rooting a device.

Gearbest Reward Points Program

As mentioned earlier, Gearbest has a reward points program and you will receive 10 free points just for signing up for an account with Gearbest. There are many other ways to earn reward points! Unlike many other reward programs where you earn points as you spend, you don’t necessarily have to spend any money to earn Gearbest reward points! For example, signing up for their email newsletter will earn you 50 points! Now this is only for the first time you subscribe so to the newsletter so if you were thinking about unsubscribing and re-subscribing a bunch of times to earn a bunch of points I’m sorry to tell you but it won’t work! One of the best ways to earn points is to post a review of a product that you purchased with both pictures and video included. This really helps other potential customers to make a decision about a product and Gearbest appreciates it so you are rewarded with 70 reward points! Other big points earners include recommending videos in the video community area at 50 points, posting a review with a video for 50 points, uploading a profile picture to your account for 20 points, and posting reviews with pictures are also worth 20 points. Oh and if your review of a product is one of the first five posted for it, you get double the points! You might be wondering why uploading a profile picture gets you points? The picture is then displayed on any reviews your post. If people are able to put a face to a name then the reviews seem more credible and Gearbest appreciates the time you take to post them. You can also earn 10 points for submitting a text-only product review and 5 points for leaving feedback on an order.

What do you do with these points? That’s a great question! They can be used to get a discount on products that you purchase from Gearbest through their website or their app. 50 points is equal to a discount of $1. Please note that you must have at least 50 points to redeem a discount, and the points used can not equal more than 30% of the total cost of the item. So for example you can’t use 200 points to get a discount on a product with a total price of $15. You are also not able to use coupon codes and reward points at the same time.